Can I store my skis or bike at the hotel?

Yes, we have a ski storage room where you can store your skis, cross-country skis or your bike.

Can I bring my pets with me?

Yes, we welcome cats and dogs with no extra charge. Unfortunately, we cannot really accommodate other pets like tarantulas.

Do you have wi-fi? And what’s the password?

Wi-fi signal is stable in Jizerka. The connection is not encrypted with any password at this moment.

What type of sheets and duvets do you have? I'm allergic.

Don't worry, we're thinking of you too. All bedding is hypoallergenic. No feathers around.

I have a small child. Where will they sleep?

We'll give you a crib. No extra charge.

👋 Check-in & Check-out

Your room will be available from 2pm on the day of booking. If you arrive after 10pm, please tell us in advance.


On the day of departure, we kindly ask you to vacate the room by 10am. If you need to leave before 7am, please tell us in advance.

🅿️ parking

Our guests can park their car in front of the hotel. Free of charge.

🍔 Restaurant & Breakfast


We keep the breakfast bar for our guests open between 8-9:30.


We don’t open the hotel restaurant for public at this moment.

🛁 wellness

Wellness is private, just for you.

You’ll get a sheet, and towel and bathrobe are of course ready in your room.

📶 Strong Wi-fi signal

At Jizerka, you can stay online all day long. Whether you need to deal with some emails, have an online call or watch Netflix.

🇬🇧 English friendly

Don't speak Czech? No problem, we're happy to talk to you in English.


Didn’t find your answer? Send us a message.